POS Guide: ONE

How to Set Up the "Offline" Discount

1. Log in to ONE POS:
   • Open the ONE POS application and log in with your credentials.
2. Navigate to the Setup Menu:
   • Go to the main menu and select "Reductions."
   • From the drop-down, choose "Coupons."
3. Create a New Coupon:
   • Click on "Add"
   • Enter the name of the discount as "Offline ($)"
   • Hit "Column" add a tile to add your "Offline ($)" to make the discount visible to your servers
4. Configure Discount Settings:
   • Open the "general" tab and select "Amount" to enter the discount amount
     • IF APPLICABLE Select "Forced Gratuity" and add auto gratuity percentage 15-20%
   • Open the "Rates" Tab: Select Nothing
   • Open the "Taxes" Select Reduced Taxes
   • Open the "Time" select the times for your service
5. Save the Discount:
   • Review the details and click "Done."
6. Test the Discount:
   • Process a test transaction to ensure the "Offline" discount can be applied correctly and the value can be adjusted as needed.

How to Pull Data for the "Offline" Coupon

1. Log in to ONE POS:
   • Open the ONE POS application and log in with your credentials.
2. Access Reports:
   • Navigate to the "Reports" > "Audit Report" > "Irregularities Details Report" section from the main menu.
3. Download the Report:
   • Download the file
   • Search the "Offline Discount"
4. Send the Report to your PM:
   • They will crunch the numbers

How to Set Up Gratuity in Conjunction with the "Offline" Discount

1. Log in to ONE POS:
   • Open the ONE POS application and log in with your credentials.
2. Navigate to Gratuity Settings:
   • Go to the "Settings" menu.
   • Select "Gratuity Setup."
3. Create a New Gratuity Rule:
   • Click on "Add Gratuity Rule."
   • Enter the name of the gratuity rule (e.g., "Standard Gratuity").
4. Configure Gratuity Details:
   • Set the gratuity percentage (e.g., 18%).
   • Define the conditions for applying the gratuity (e.g., parties of 6 or more).
   • Ensure the gratuity applies correctly in transactions where the "Offline" discount is used.
5. Save the Gratuity Rule:
   • Review the details and click "Save."
6. Test the Gratuity with the "Offline" Discount:
   • Process a test transaction to ensure the gratuity is applied correctly alongside the "Offline" discount.