Online Ordering Setup with ChowNow or Square

Menu Item + Discount Setup

You'll set up a special menu item and add a discount to that item so members can follow this process to place an online order. 

1. Add a menu item called “Offline Member” and set its description to: “If you are an Offline member, add this item to your cart and add your full name and Offline ID to the “special instructions” field.” This is how our members will give you their name and Offline ID. 
2. Set up a discount code for your offer amount that works when the promo code is used. (We will provide you with the discount code name). This is how they will actually receive the discount during their online order.
3. When someone places an online order, check their Offline ID with our redemption app.
   1. If the Offline ID is good, redeem the member on our iPad and complete the order.
   2. If the Offline ID is NOT good, call the member to ensure they entered the correct ID and have the right information. If it is invalid, you can cancel the order or add the extra $ to it.