POS Guide: Aloha

How to Set Up Discount

1. In Aloha back end, go to "Management" or "Setup" section ➝ "Discounts" or "Specials"
2. Create a new discount
3. Specify it as a fixed dollar discount
4. Label the discount "Offline" or "Offline Promo"
5. Assign Discount Conditions
   1. Limit the discount to certain days
   2. Check off “Maximum Amount” so amount applied cannot exceed offer
      1. Alternatively, amount can be left open to be able to apply more than one Offer’s worth to the check
6. Save the discount

How to Pull Data

1. In Aloha back end ➝ Reporting (on the reporting module or menu) ➝ "Discount Reports" or "Promotion Analytics"
2. Select view in discount reports to show data for "Offline" or "Offline Promo"
3. Set the view to last month's date range
4. Click on "Generate" or "Run Report"
5. Export the report and send the digital report to your Partnerships Manager

How to Set Up Gratuity 

1. In Aloha back end ➝ "Configuration" or "Setup" ➝ Look for ➝ "Gratuity" or "Service Charge"
2. Define gratuity make sure it is fixed ➝ type in whatever percentage here (i.e. 20%, 15%, etc)
   1. Select "yes" to assign to check owner 
   2. Click that you don't want it to be taxed
   3. Select "yes" on the pre-discount total
   4. Select dine-in as "yes"
3. Save the changes to apply the auto-gratuity settings.